Frequently Asked Questions
1 Why should I choose WoodLux over the other brands?
Woodlux is known throughout the lighting industry as having some of the finest, highest quality fixtures available on the market today. We strive for excellence in all we offer while ensuring competitive prices and customer care that are second to none. You can even see our what our customers say here.
2How does Woodlux stand behind its product?
In addition to its commitment to quality fixtures, Woodlux offers award-winning customer care. Our employees are educated about all of our fine products and will offer you sound advice for all your lighting needs. Please visit our contact us page for information on how to get in touch with us.
3What is the best way to install my new lights?
There are installation instructions included in every lighting we sell. If you are at all uncomfortable with the instructions we recommend you contact your local Woodlux dealer for a referral to a licensed contractor or electrician.
4Casting or Stamping – How are they different?
Casting is generally heavier with more detail and even more durability, whereas stamping is lighter and usually has less detail. Generally, cast fixtures are slightly more expensive than stamped products.
5Do Wood lights always have the same coloration?
Are Wood Fixtures is made of natural materials – colors, patterns and textures will vary from piece to piece.
6How do I purchase a replacement Wood/ Chrystal, parts or extra stems or chains?
You can purchase any of these items from a dealer in your area. To find a dealer in your area click on Where to Buy. If you are unable to order the parts from a dealer in your area, please contact us
7Where can I get an instruction sheet?
Every Woodlux product has an instruction sheet available for download on its product page or contact us.
8 Do you have instructions so I can hang my fixture on a light lift?
When using a Woodlux fixture with a light lift, contact the light lift manufacturer for installation instructions.
9What is the difference between damp & wet locations?
If a fixture is listed as "Damp," it means it has been tested to withstand light moisture or raised humidity, such as condensation or a light mist, but is not supposed to get wet. When a fixture is listed as "Wet," it means that it can withstand heavier weather, such as snow and/or rain, having been subjected to a "rain test."
10What does ENERGY STAR® Qualified mean on an LED (Solid State Lighting) fixture?
ENERGY STAR® qualification of consumer products continues to grow. The ENERGY STAR logo is one of the most recognizable symbols of quality and performance in modern American culture. Because ENERGY STAR qualification of Solid State lighting (LED) is relatively new, it is important to define what exactly qualifies a luminary to carry the label. Following are a few of the key features and measurements that are required for qualification.